Our Privacy Policy

We are committed to delivering exceptional eye care in a supportive, patient-focused environment. To ensure clarity in our policies, we ask for your understanding and cooperation with the following privacy and payment guidelines.

Privacy Policy

We respect your privacy and are dedicated to safeguarding your personal health information. All medical records and personal details are securely managed and only shared as necessary for treatment, payment, and healthcare operations, or as required by law. By choosing our services, you authorize us to communicate with your health insurance provider and any necessary third parties to facilitate your care and payment processing.

Payment Policy

Insurance and Payment Responsibilities

Your health insurance policy is a contract between you and your insurance company. As the policyholder, it’s your responsibility to understand your benefits and coverage limits. Payment, including copayments and applicable deductibles, is due at the time of service. For your convenience, we accept cash, checks, debit cards, and major credit cards.

Self-Pay Accounts

If you do not have insurance coverage or hold a plan in which we do not participate, you will be considered a self-pay patient. Self-pay patients are required to pay for services on the date they are rendered.

Workers’ Compensation

If you are seeking care through a workers’ compensation claim, please provide our staff with complete contact information for your claim at the time of service. If your workers’ compensation insurance denies the claim, you will be responsible for payment.

Overdue Balance Policy

If a balance remains on your account, you will receive three monthly statements. If the balance is not cleared within 90 days, your account may be referred to a collection agency, and any associated costs will be your responsibility. Continued non-payment may result in discharge from our practice.

By receiving services, you authorize our office to file insurance claims on your behalf and apply payments from your insurance carrier directly to our office. You agree to be financially responsible for any services not covered by your insurance and to pay for any services your insurance company denies.

Please let us know if you have any questions. Thank you for your cooperation in helping us provide exceptional eye care to all our patients.